When you open your mouth, just within few seconds people start judging you. That is why I think verbal communication is important and my final reflection will be on this.
Think before you say.
Communication is about to deliver the message effectively across, that is why we need to be sure about what we are trying to deliver in order to transmit the message accurately. Moreover, it is always better to think the ideas in the point form, so that when you speak, you will not easily lose yourself. Personally, I feel that it is also a good practice to say the ideas in a concise way and avoid repetition. As nowadays we are all very busy and involved in a lot of things simultaneously, and our listeners’ attention normally is short. Audience is more willing to hear the result rather than the whole story given the time limit.
Be confident and smile
Personal charisma usually can attract more attention and audience. Although charisma is something that we are born with and difficult to improve, I still feel that there is also one way that can help us in attracting the audience. That is to be confident and to give smiles. We need to have strong faith in what we are saying and do not be afraid of making mistakes. Practice makes perfect. That is also applicable to verbal communication where conversations in our daily lives are our practice fields. These conversations include talking in front of non-friends or relative large audience, like discussion in our es2007 class. The more we practice the more confident we will get, and the better we will become in the verbal communication.
Minimize stereotyping and be a good listener
We need to minimize our stereotyping when we communicate. Stereotyping not only exist in the inter-cultural communication, but even within your closest friends. The stereotype I am talking about is the pre-judgment that we have before we communicate. In Chinese, there is an old saying: a person can change a lot with three days. Therefore, it is always a good practice to listen the message from other parties carefully before forming the replies in our minds to avoid potential miscommunication.
At last, I really want to thank all of you, especially Brad. I have enjoyed the module a lot. It has been a pleasure to exchange feedbacks or opinions with you guys both inside and outside the class. I cannot be more agreed with Brad the importance of feedback in a learning process. And Brad, you always give me your critical comments with an encouraging tone, in which it has boosted up my morale in learning professional communication and English language. Within so many years in Singapore, all the English relating subjects’ teachers/facilitators/tutors I have met were all very institutional style and discouraging. (:P)